NEXUS Co., Ltd.

E-commerce Operations – Fulfillment – Cross-border Logistics

Over 250,000 orders successfully delivered worldwide. Serving customers across Europe, Asia, the United States, and other international markets.

ABOUT

NEXUS Co., Ltd. is a Japan-based company specializing in e-commerce operations, fulfillment services, international logistics, and cross-border marketplace support.

The company operates customer-facing e-commerce and marketplace access services supporting international purchases from Japan, including platforms such as opennippon.com and darom.jp.

Our operational infrastructure supports product sourcing, order processing, warehouse coordination, packaging, shipment processing, and international delivery operations.

BUSINESS MODEL

NEXUS Co., Ltd. provides operational infrastructure for international e-commerce and cross-border shipment processing.

Customers use our platforms and services to access products from Japan, place orders, manage shipments, and arrange international delivery.

We manage the entire process — from product sourcing and order processing to packaging, consolidation, and worldwide shipping.

Revenue is generated through e-commerce activities, operational service fees, logistics services, and fulfillment operations.

OPERATIONS AND LOGISTICS

Our administrative and operational base is located in Kobe, Japan.

We work with established logistics and transportation providers including FedEx, Japan Post, Yamato Transport, and Sagawa Express.

Our operations include:

• order management
• warehouse coordination
• inventory handling
• packaging and consolidation
• export shipment processing
• international delivery arrangements

INFORMATION SECURITY POLICY

Purpose

To ensure the protection of company and customer data from unauthorized access, loss, or leakage.

Scope

This policy applies to:

• all employees
• contractors
• company systems and operational data

Security Management

• A responsible person for information security is appointed
• Roles and responsibilities are defined
• Employees are informed of internal policies and procedures

Access Control

• Access is granted on a need-to-know basis
• Passwords and, where possible, two-factor authentication are used
• Access rights are reviewed regularly

Data Handling

• Data is stored in secure systems
• Data transfer is protected
• Unauthorized copying is prohibited

Logging and Monitoring

• System access is logged
• Logs are reviewed regularly
• Security events are recorded

Incident Management

• Security incidents are reported and investigated
• Measures are taken to prevent recurrence

Employee Awareness

• Employees are informed about security practices
• Updates are communicated regularly

Review

This policy is reviewed periodically and updated when necessary.

PRIVACY POLICY

General Provisions

This Privacy Policy describes how we collect, use, and protect users’ personal data. By using our services and websites, users agree to this Policy.

Information We Collect

We may collect the following data:

• name and surname
• email address
• phone number
• postal address
• order-related information
• technical data including IP address, cookies, and browser information

Purpose of Data Processing

Collected data may be used to:

• process orders
• communicate with users
• improve services
• personalize user experience
• send notifications and operational updates
• provide marketing communications with user consent

Sharing with Third Parties

We do not sell personal data.

Data may be shared only with:

• payment providers
• delivery services
• IT service providers
• government authorities when required by law

Data Protection

We implement appropriate security measures including:

• SSL encryption
• restricted access to data
• secure storage systems

Payment card information is not stored on our servers.

Cookies

We use cookies to improve website functionality and analyze usage. Users may disable cookies in their browser settings.

User Rights

Users have the right to:

• access their personal data
• request correction or deletion
• withdraw consent where applicable

Data Retention

Data is retained only for as long as necessary for operational, legal, or regulatory purposes.

CORPORATE INFORMATION

• Company name: NEXUS Co., Ltd.
• Established: February 25, 2008
• Location: 207, 1-14 Koyochonaka, Higashinada-ku, Kobe, Hyogo, Japan 658-0032
• Representative Director: Chiyoko Taniuchi
• Secondhand Dealer License: Hyogo Prefectural Public Safety Commission No. 631101400012
• Brand: EMINEX
• Platforms: opennippon.com, darom.jp

PAYMENT METHODS

We accept secure payments via Credit Card, PayPal, and international bank transfer.

CONTACT

For business inquiries: corporate@eminex.co.jp

© NEXUS Co., Ltd.

Brand: EMINEX

Platforms: opennippon.com, darom.jp