NEXUS Co., Ltd.

E-commerce Operations – Fulfillment – Cross-border Logistics

Over 250,000 orders successfully delivered worldwide. Serving customers in 30+ countries.

ABOUT

NEXUS Co., Ltd. is a Japan-based company engaged in e-commerce operations, fulfillment services, and international distribution.

Under the platform darom.jp, the company provides operational and logistic infrastructure for online retail and marketplace sales, supporting both domestic and cross-border transactions.

Our business includes product sourcing, order processing, warehouse coordination, packaging, shipping, and customer support functions required for modern e-commerce operations.

BUSINESS MODEL

NEXUS Co., Ltd. operates its own e-commerce platform darom.jp, providing proxy purchasing, fulfillment, and international logistics services.

Through darom.jp, customers can access products from Japan, place orders, and receive international delivery with full support.

We manage the entire process — from product sourcing and order processing to packaging and worldwide shipping.

Revenue is generated through product sales, service fees, and logistics operations.

OPERATIONS AND LOGISTICS

Our administrative and operational base is located in Kobe, Japan.

We work with trusted shipping carriers including FedEx, Japan Post, Yamato Transport, and Sagawa Express.

We handle:

• order management
• inventory coordination
• packing and shipping
• international delivery arrangements

INFORMATION SECURITY POLICY

1. Purpose
   To ensure the protection of company and customer data from unauthorized access, loss, or leakage.

2. Scope
   This policy applies to:
   • All employees
   • Contractors
   • All systems and data
3. Security Management
   • A responsible person for information security is appointed
   • Roles and responsibilities are defined
   • Employees are informed of policies
4. Access Control
   • Access is granted on a need-to-know basis
   • Passwords and, where possible, two-factor authentication are used
   • Access rights are reviewed regularly
5. Data Handling
   • Data is stored in secure systems
   • Data transfer is protected
   • Unauthorized copying is prohibited
6. Logging and Monitoring
   • System access is logged
   • Logs are reviewed regularly
   • Security events are recorded
7. Incident Management
   • Security incidents are reported and investigated
   • Measures are taken to prevent recurrence
8. Employee Awareness
   • Employees are informed about security practices
   • Updates are communicated regularly
9. Review
   This policy is reviewed at least once per year.

PRIVACY POLICY

1. General Provisions
   This Privacy Policy describes how we collect, use, and protect users’ personal data. By using our website, you agree to this Policy.

2. Information We Collect
   We may collect the following data:
   • Name and surname
   • Email address
   • Phone number
   • Postal address
   • Order-related information
   • Technical data (IP address, cookies, browser information)
3. Purpose of Data Processing
   We use collected data to:
   • Process orders
   • Communicate with users
   • Improve our services
   • Personalize user experience
   • Send notifications and updates
   • Provide marketing communications (with user consent)
4. Sharing with Third Parties
   We do not sell personal data. Data may be shared only with:
   • Payment providers
   • Delivery services
   • IT service providers
   • Authorities if required by law
5. Data Protection
   We implement appropriate security measures:
   • SSL encryption
   • Restricted access to data
   • Secure storage systems
   • Payment data is not stored on our servers.

6. Cookies
   We use cookies to improve website functionality and analyze usage. Users may disable cookies in their browser settings.

7. User Rights
   Users have the right to:
   • Access their data
   • Request correction or deletion
   • Withdraw consent
8. Data Retention
   Data is stored only as long as necessary.

CORPORATE INFORMATION

• Company name: NEXUS Co., Ltd.
• Established: February 25, 2008
• Location: 207, 1-14 Koyochonaka, Higashinada-ku, Kobe, Hyogo, Japan, 658-0032
• Representative Director: Chiyoko Taniuchi
• Secondhand Dealer License: Hyogo Prefectural Public Safety Commission No. 631101400012
• Brand: Eminex
• Platform: darom.jp

PAYMENT METHODS

We accept secure payments via Credit Card, PayPal and bank transfer.

CONTACT

For business inquiries: corporate@eminex.co.jp

© NEXUS Co., Ltd.  |  Brand: EMINEX  |  Platform: darom.jp